To apply for the Hotel Clerk Supervisor position at ALL STARS MOTOR INN in Richmond, BC, please follow the instructions provided in the job posting. You can submit your application by email to Make sure to include your cover letter and any other relevant documents or information requested in the job posting.

Here is a summary of the job details:

  • Job title: Hotel Clerk Supervisor
  • Location: 7311 Westminster Highway, Richmond, BC, V6X 1A3
  • Salary: $24.59 per hour
  • Employment type: Permanent, full-time
  • Start date: As soon as possible
  • Work schedule: Full-time, 40 hours per week, with day, evening, night, weekend, shift, early morning, and morning availability

Requirements for the Hotel Clerk Supervisor position:

  • Language requirement: English
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Work setting: Urban area, Hotel, motel, resort, Hospitality industry

Responsibilities and tasks of the Hotel Clerk Supervisor include:

  • Performing the same duties as workers supervised
  • Assisting clients/guests with special needs
  • Coordinating, assigning, and reviewing work
  • Establishing work schedules and procedures and coordinating activities with other work units or departments
  • Hiring and training staff in job duties, safety procedures, and company policies
  • Requisitioning materials and supplies
  • Resolving work-related problems and preparing and submitting progress and other reports
  • Taking, canceling, and changing room reservations
  • Registering arriving guests and assigning rooms
  • Providing information on hotel facilities and services
  • Processing group arrivals and departures
  • Processing guests’ departures, calculating charges, and receiving payments
  • Investigating and resolving complaints and claims
  • Exchanging foreign currency
  • Balancing cash and completing balance sheets, cash reports, and related forms
  • Answering telephone and relaying telephone calls and messages
  • Performing clerical duties (e.g., faxing, filing, photocopying)
  • Providing general information about points of interest in the area
  • Following emergency and safety procedures
  • Handling wake-up calls
  • Providing customer service
  • Maintaining an inventory of vacancies, reservations, and room assignments

Experience and specialization:

  • Computer and technology knowledge required:
  • Word processing software
  • Spreadsheet
  • Multi-line switchboard
  • Internet
  • Database software
  • Central reservation system (CRS)
  • Reservation software
  • Computerized bookkeeping system

Additional information:

  • Security and safety: Bondable
  • Transportation/travel information: Own transportation; travel expenses not paid by employer; public transportation is available
  • Work conditions and physical capabilities: Attention to detail, fast-paced environment, standing for extended periods
  • Personal suitability: Client focus, dependability, efficient interpersonal skills, excellent oral and written communication, flexibility, organized, team player, reliability

Benefits offered:

  • Health benefits: Dental plan, disability benefits, health care plan, vision care benefits
  • Financial benefits: As per collective agreement
  • Long-term benefits: Group insurance benefits, life insurance, maternity and parental benefits, pension plan
  • Other benefits: Free parking available

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Persons with disabilities, Newcomers to Canada, Visible minorities.

The employer accepts applications from Canadian citizens, permanent residents, and temporary residents of Canada, with or without a valid Canadian work permit.

When applying, make sure to include a cover letter and answer the screening questions provided in the job posting regarding previous experience in this field of employment.

Please ensure that you meet the requirements and qualifications stated in the job posting before applying. Good luck with your application!

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