Job Title: Customer Service Agent
Employer: Durabuilt Windows & Doors
Location: 2-1600 Regent Ave W, Winnipeg, MB R2C 3B5
Salary: $15.00 hourly / 32 hours per week
Employment Terms: Permanent, Full-time
Work Schedule: Day, Weekend
Start Date: As soon as possible
Vacancies: 1 vacancy

Durabuilt Windows & Doors in Winnipeg, MB, is seeking a Customer Service Agent to join their team. The position involves providing customer service support by accessing and processing information, addressing customer complaints or concerns, answering inquiries, arranging billing for services, issuing receipts and other forms, maintaining records and statistics, and performing general office duties. The candidate should have a Secondary (high) school graduation certificate and 1 year to less than 2 years of experience in customer service.

Responsibilities (Tasks):

  1. Access and process information.
  2. Address customers’ complaints or concerns.
  3. Answer inquiries and provide information to customers.
  4. Arrange billing for services.
  5. Issue receipts and other forms.
  6. Maintain records and statistics.
  7. Order office supplies and maintain inventory.
  8. Perform general office duties.

Additional Information:
Language: English

Computer and Technology Knowledge:

  • MS Excel

Work Conditions and Physical Capabilities:

  • Attention to detail
  • Repetitive tasks

Who can apply to this job?

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply:
By email:

If you are interested in the position and meet the qualifications, you are encouraged to apply via email. The employer offers a permanent, full-time opportunity with a focus on customer service and office support.

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